Trench Networks Attains Successful Dual ISO Certification

We are delighted to announce that Trench Networks, an acclaimed specialist internet service provider, has achieved a successful ISO 9001 and ISO 14001 Certification. This was following a rigorous two-day audit at their Head Office in Hebburn, South Tyneside.

In collaboration with the team at Trench Networks, we at Pentagon Assurance have played a pivotal role in guiding them towards ISO 9001:2015 and ISO 14001 compliance. Last month, we underwent a comprehensive evaluation process. This included the development of a quality management system, a review of management system documentation, as well as audits and assessments. The outcome was the successful attainment of both standards.

Barry Cooper, Managing Director at Pentagon expressed his delight in our continued partnership with Trench Networks. This achievement is a testament to the team’s dedication to both standards, with no minor NCRs, no major NCRs, and no Opportunities for Improvement raised—a highly satisfactory result for all involved.

Jake Dixon, Process and Compliance Lead at Trench Networks, highlights the significance of obtaining both certifications. Underscoring their commitment to delivering exemplary service to clients. He emphasises the ongoing need for continuous improvement, listening to customer needs and feedback. As the business expands, we anticipate that our collaboration with Trench Networks will evolve, further enhancing the quality of service we provide.

ISO 9001:2015, the latest quality management standard, enhances business efficiency and customer satisfaction. Additionally, by emphasising risk-based thinking, it provides a solid foundation for growth and sustained success. ISO 9001:2015 certified companies prioritise leadership engagement, addressing organizational risks and opportunities in a structured manner.

Benefits of a successful ISO Certification

ISO 14001 helps organisations enhance environmental performance and sustain growth. It does this by efficiently using resources and reducing waste, providing a competitive advantage. Benefits include;

  • waste reduction
  • cost savings in recycling and consumption
  • identification and management of environmental risks
  • a commitment to environmental improvement
  • overall cost reduction

We are a leading provider of outsourced assurance services, ensuring compliance in health and safety and Quality Assurance. We offer bespoke services tailored to individual client needs, creating tailor-made programs to meet specific requirements. Contact us today for assistance in receiving your successful ISO certification.

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